Frequently asked questions
Are your Kennels airline approved?
Standard KBC Kennel:
Are your Kennels noisy when used for transport in a vehicle?
Are KBC Kennels Crash Tested?
Our kennels have not been officially crash tested. We do our own, in house, impact and strength testing. Currently, the only crash testing for Kennels available is cargo containment. This data only tells us if your dog or kennel will become a projectile in the event of an impact. This testing does not give any data on the surviability of your pet. We have spoken in depth with the organization that provides this crash testing data. There is currently only one kennel in the US that has passed the cargo containment test. Currently, testing facilities are working on designing a test that will be able to provide data on what happens to our pets during an impact.
Can you guarantee my dog won't escape?
We do not offer a guarantee that your pet cannot escape our kennel. We believe we have built one of the most durable kennels on the market and we have had great success containing known escape artisits in our standard kennels. We have no reports of escape in our standard kennels.
How long will it take to get my kennel?
Kennels are made to order. Production time varies depending on our workload. "Typical" lead time on standard orders is 1-3 weeks. "Typical" lead time on custom orders is 2-8 weeks. This does not include shipping time. After the product leaves our shop, shipping time depends on carrier.
Do you offer the breakdown kennels in XL size or custom sizes
Unfourtionatly at this time we only offer small, medium, and large in our breakdown kennel we do hope to be able to offer XL in the future.